Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Last Updated: January 15, 2025

1 Information We Collect

At Grasstech Meadow, we collect information that helps us provide better career development services focused on ethics in legal practice. This includes information you provide directly and some data we gather automatically when you use our website.

  • Personal details like your name, email address, and phone number when you contact us
  • Professional background information when you enquire about our programmes
  • Website usage data including pages visited, time spent, and general location
  • Communication preferences and feedback about our services
  • Technical information such as browser type and device details for website functionality

2 How We Use Your Information

We use your personal information solely for legitimate business purposes related to our educational services. Every piece of data serves a specific purpose in helping us provide relevant career development opportunities.

  • Responding to your enquiries about ethics training programmes
  • Providing information about upcoming career development opportunities
  • Improving our website and educational content based on user behavior
  • Sending relevant updates about legal ethics developments in your field
  • Maintaining records of our communications for quality assurance

! Your Data Rights Under UK Law

As a UK-based organisation, we comply with data protection regulations including GDPR and the Data Protection Act 2018. You have specific rights regarding your personal data, and we're committed to honoring these rights promptly and transparently.

3 Your Privacy Rights

Access Your Data

Request a copy of all personal information we hold about you, including how we obtained it and who we've shared it with.

Correct Information

Ask us to update or correct any inaccurate or incomplete personal data we have on file.

Delete Your Data

Request complete deletion of your personal information when there's no legitimate reason for us to keep it.

Restrict Processing

Limit how we use your data while we address any concerns about accuracy or our legal basis for processing.

4 Data Sharing and Third Parties

We don't sell your personal information to anyone. Period. However, we do work with carefully selected service providers who help us deliver our educational programmes effectively.

We may share your information with trusted partners only when necessary for programme delivery, such as guest lecturers, venue providers, or technology platforms that support our online learning environments.

All third parties are bound by strict confidentiality agreements and must meet our data protection standards. We regularly review these partnerships to ensure your information remains secure.

5 Data Security Measures

Protecting your information is a serious responsibility we take to heart. We've implemented multiple layers of security to safeguard your personal data against unauthorized access, alteration, or disclosure.

  • Encrypted data transmission using industry-standard SSL certificates
  • Secure servers with regular security updates and monitoring
  • Limited access protocols - only authorized staff can view personal data
  • Regular security audits and vulnerability assessments
  • Secure backup systems with encryption for data recovery
  • Staff training on data protection and confidentiality procedures

6 Data Retention Policy

We keep your personal information only as long as necessary for the purposes we collected it. Different types of data have different retention periods based on legal requirements and business needs.

  • Enquiry information: Retained for 3 years after last contact
  • Programme participant records: Kept for 7 years for certification purposes
  • Website analytics: Aggregated data retained for 2 years
  • Marketing communications: Until you unsubscribe or request removal
  • Financial records: Retained for 7 years as required by UK tax law

After these periods, we securely delete or anonymize your information. You can request early deletion at any time by contacting us directly.

7 Cookies and Website Analytics

Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our content. We use this information to make our website more useful and relevant.

  • Essential cookies for website functionality and navigation
  • Analytics cookies to understand popular content and user journeys
  • Preference cookies to remember your choices and settings

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality, but you'll still be able to access our main content and contact information.

8 Changes to This Policy

We review this privacy policy regularly to ensure it remains current with our practices and legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

Minor updates for clarity or legal compliance may be made without individual notification. We encourage you to review this policy periodically, especially if you're a regular visitor to our website or participant in our programmes.

Questions About Your Privacy?

We're here to help with any privacy-related questions or concerns.

Email: [email protected]

Phone: +44 2392 820840

Address:
25 Parkfield Rd, Coleshill
Birmingham B46 3LD
United Kingdom

We aim to respond to all privacy enquiries within 72 hours during business days.